State Farm® Insurance Agent Char McLain
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Mary Jo Currey
May 20, 2026
"Needed assistance when my mortgage was sold to another lender…Leimomi at Char McLain State Farm was fantastic!"
Karen
April 2, 2026
"We are so thankful and happy we changed agents to Char McClain! We have been with State Farm for many years and have never been treated better. Leimomi immediately scheduled an insurance review with Char once our policies were transferred. Char went into detail about each policy and answered all our questions to ensure we understood the various coverages. We feel the door is always open for us to contact Char’s office. Char, Leimomi, and Kara – thank you so very much for making us feel like family. We are highly recommending you to all our friends."
Randy Oliveria
March 4, 2026
"Very helpful great staff"
Andrew Van Velzer
November 12, 2025
"Very helpful and responsive. Leimomi is very diligent and works for her clients."
Sara Wilson
October 6, 2025
"Kara was so kind and helpful! She worked with my schedule to find time to talk and explain things clearly. Thanks so much!! Highly recommend"
Tenorio Watts
July 16, 2025
"Y'All Are The Best-ests Ever!.Number One Team In The Nation!.
Sincerely, T. WATTS"
Pat Bailey
June 26, 2025
"Leimomi did a great job of correcting a mistake I made. I've been a customer of Char McClain for about 10 years and have been very satisfied."
Tammie Pritchard
June 24, 2025
"Great customer service"
CM
April 7, 2025
"Char was amazing to work with. After completing an online quote for Homeowners insurance, Char called me to ensure I had the right coverage for my house, and in the process, she helped me with my Auto, Motorcycle and Umbrella policies. Great experience overall. Thank you, Char!!!"
Char Brame
April 1, 2025
"I texted a question to the office today and got a friendly, professional answer right away. Excellent customer service! Thank you."
Wendy Bailey
March 28, 2025
"I have worked with Char McLain since moving to Tumwater in 2015. She has always had my best interest at heart and helped me through multiple vehicle policies, renter's policies, and homeowner's policies in that time. She is kind, thoughtful, professional, and easy to talk to...and her staff has always upheld those same characteristics. I moved from one side of Washington state to the other in 2017 and chose to keep her as my agent. I have never regretted that choice and can't imagine working with anyone else!!"
Dan Donahue
February 28, 2025
"Leimomi was very helpful in getting my Home Owners insurance reinstated. DD"
PacNW Hiker
February 20, 2025
"Char and her staff are great to work with! Very caring, helpful and responsive!"
Tracy D.
January 24, 2025
"This office has always been prompt, fair, and courteous with us."
Alan L Forrest
January 24, 2025
"Very responsive to my needs and a pleasure to work with"
James Jones
January 3, 2025
"Great agency, great people. Consistently the best rate, and easy to communicate with."
Robert Todd
January 1, 2025
"Reasonable rates, and excellent customer service!"
Meradith Thayer
December 10, 2024
"We have both renters & car insurance through this office and have a good experience with both. Lei was very helpful in getting our renters policy up to date with the new management guidelines and is very appreciated!"
Julie Zimmermann
August 17, 2024
"As usual, prompt service from the staff at Char's office. Email question and reply within couple hours. So nice to handle business without calling some 1-800 number call center who knows where... Thanks"
Ira Blossom
June 24, 2024
"100% Awesome! State Farm is the best insurance!!! Everyone is super helpful and always welcome questions and updates for all your policies! I recommend Char McLain-State Farm Insurance to all my family and friends!!!"
Linda Kenworthy
April 4, 2024
"This state farm office has been extremely helpful with all our needs."
Linda D
February 10, 2024
"Char is simply the best!! She is always patient, friendly, knowledgeable and does what's best for YOU !!! Her staff are all GREAT TOO!!!! THANK YOU ALL😊"
Jesse Hodson
November 20, 2023
"I walked into this office a broken man....POOF!!! All my worries were fixed immediately and with s smile! I can't wait to do more business here with Char and her TOP NOTCH associates....Thank you and Happy Thanksgiving to Char and her staff👍!!!
🙂 FIVE STARS * * * * *"
Maggie Balagot
November 9, 2023
"Have had good service w/Char & her office staff."
Michael Swope
October 21, 2023
"We moved out of state. We thought Char’s office was GREAT when we lived in WA but since experiencing other 4.5-5 star State Farm offices have realized that Char’s office may never be matched. I wish we could have her office back, even from 2,000 miles away."